Pets are our passion
Brookside Veterinary Clinic
Do I need a separate Pet Portal for each pet?
No. Your Pet Portal contains health information for each pet with an active file in your account with us. Remember, in order to have an active account, your pet must have visited our hospital. If you see any information about your pet or account that needs to be updated, you can use the Pet Portal to let us know.
How secure is my Pet Portal?
Your Pet Portal resides on a secure server protected by a fire wall. Your personal information cannot be accessed by other Pet Portal users. Your Pet Portal is created each time you sign in. When you are not signed in, your Pet Portal does not exist. This means that it's impossible for someone to find and view your account on the open Internet. Only you (and anyone with whom you choose to share your sign-in name and password) can see your pet's information.
Click the link above to log in to your pet portal.
Having problems with your pet portal? Forget your password? Email us at:
and we will help you out.
Once you provide us with your e-mail address you'll receive your password by email.
How do I view my Pet Portal?
You view your Pet Portal by visiting our website and using your email address and password to sign in. You must have "cookies" turned on in your browser in order to sign in. You can bookmark the sign in page, but not your Pet Portal, since it exists only when you are actually signed in.
What do you do with my email address?
We use your email address as your Pet Portal sign in name. You have the option of receiving your pet's service reminders (vaccinations, exams, etc.) by email. We also use email addresses to contact clients about practice updates and important health news.
If you'd prefer not to receive emails from us, you can use your Pet Portal to change your email preferences. You will still be able to use your Pet Portal, even if you choose not to receive emails from us.
Do you sell your mailing list?
We do not sell our mailing list. We do occasionally work with animal health companies to offer discount coupons and other promotions for products and services that we believe are beneficial to our patients. We do not disclose your personal information.
How much do Pet Portals cost?
Pet Portals are a service we provide free of charge to all clients with active email addresses.